121 episodes · sorted newest first
62 min

Why Doesn’t Anybody do Outbound for Pizza?

Eddie Reynolds and Rachael Bueckert explain why a pizza delivery call is better outbound than most B2B teams, breaking down six problems killing outbound effectiveness.

ER Eddie Reynolds Sep 8, 2026
72 min

Untangling 24 Acquisitions and $5M in Software Waste at Mitratech with Britni Borrelli

Britni Borrelli on untangling 24 acquisitions, consolidating $5M in software waste, and implementing AI without garbage data at Mitratech.

BB Britni Borrelli Sep 4, 2026
64 min

The Pipeline Management Framework v3.0

Eddie Reynolds and Rachael Bueckert explain why pipeline management, not lead generation, is the real bottleneck and how to fix it with their v3.0 framework.

ER Eddie Reynolds Sep 1, 2026
29 min

Epic Events Guest Episode: Why Your Events Aren’t Driving Revenue (And What Your GTM Strategy Is Missing)

Eddie Reynolds explains why events don't drive revenue: skip ICP definition and buyer personas at your peril. Master the GTM foundations first.

ER Eddie Reynolds Aug 28, 2026
61 min

Do We Ever Need to Log Into Salesforce Again? Headless 360 for GTM

Gerry Marletta explains how Salesforce Headless 360 and AI eliminate the need to log into Salesforce, extract call data automatically, and deliver GTM outcomes without data cleanup.

ER Eddie Reynolds Aug 25, 2026
59 min

What’s Actually Working in Outbound Right Now with John Barrows

John Barrows on what's actually working in outbound now: we're still in AI's efficiency phase, not the results phase. Real wins require foundational work.

JB John Barrows Aug 21, 2026
51 min

Your Partner Program Is Targeting the Wrong People

Eddie Reynolds reveals the three criteria that predict whether a partner will deliver deals. Learn how to define an Ideal Partner Profile and operationalize it for revenue.

ER Eddie Reynolds Aug 18, 2026
51 min

Defining Your Ideal Partner Profile

Eddie Reynolds on defining your ideal partner profile with three non-negotiable criteria that separate partners who send deals from those who waste your time.

ER Eddie Reynolds Aug 18, 2026
59 min

$20M to $650M: How Carta Kept Growing When the TAM Ran Out with Jeff Perry

Jeff Perry, Carta CRO, on scaling from $20M to $650M by building new revenue lines when core TAM runs out, avoiding specialization mistakes, and turning $50K customers into $1M through cross-sell.

JP Jeff Perry Aug 14, 2026
57 min

The AI-Driven Continuously Self-Improving ICP

Eddie Reynolds on turning your ICP from a static doc into a living system that sharpens every quarter, with continuous AI-driven improvement loops and human judgment.

ER Eddie Reynolds Aug 11, 2026
48 min

How Miro Rebuilt GTM Around Renewals, ICP, and Value Selling with Sangeeta Chakraborty

Sangeeta Chakraborty, former CRO of Miro, explains how she rebuilt GTM around renewals, ICP, and value selling to turn usage metrics into sustainable revenue.

SC Sangeeta Chakraborty Aug 7, 2026
53 min

How Deep the CRM Data Problem Actually Goes with Anders Krohn

Anders Krohn, CEO of Kernel, reveals that 86% of CRM records have entity data errors, blocking AI and territory planning. Why fixing the data foundation matters most.

AK Anders Krohn Aug 4, 2026
55 min

How to Sell in a Buyer-Controlled World with Doug Landis

Doug Landis on selling in a buyer-controlled world: how AI-powered invisible evaluations demand a shift from sales stages to situational fluency.

DL Doug Landis Jul 28, 2026
52 min

The Operating Discipline Behind HockeyStack’s AI Motion with Emir Atli

Emir Atli, CRO of HockeyStack, shares how to build AI outbound motions from first principles, delegate experiments correctly, and scale revenue 4.5x in one year.

EA Emir Atli Jul 21, 2026
46 min

Selling AI Guest Episode: AI Can Finally Kill CRM Data Entry. That Might Be the Problem.

Eddie Reynolds on why CRM implementations fail before they start, how AI can automate data entry without killing strategic thinking, and why deal qualification separates top from struggling reps.

ER Eddie Reynolds Jul 14, 2026
53 min

Why Most GTM Reporting is Useless

Eddie Reynolds and Rachael Bueckert explain why most GTM reporting is useless and what it takes to build data you can actually trust.

ER Eddie Reynolds Jul 7, 2026
46 min

Find the Revenue Hiding Inside Your GTM Ops with Betsy Matthies

Betsy Matthies reveals how to find hidden revenue inside GTM ops: reinvestment models, 145% AI efficiency, and turning failing P&Ls into market leaders in 12 weeks.

BM Betsy Matthies Jun 30, 2026
54 min

The AI Mistakes CROs Keep Making with Jonathan Kvarfordt

Jonathan Kvarfordt, CEO of GTM AI Academy, on why CROs optimize for sellers instead of buyers—and why that kills AI ROI. Friction-map first.

JK Jonathan Kvarfordt Jun 23, 2026
53 min

How Steven Birdsall Built a €1B Business Inside SAP When Everyone Said It Would Fail

Steven Birdsall built a €1B business inside SAP by packaging complexity into ten-week implementations. Learn how he turned internal skepticism into pull demand.

SB Steven Birdsall Jun 16, 2026
53 min

CRO Stories: Good Revenue, Bad Revenue, and the Churn That Helps You Grow with Jackie Rousseau-Anderson

Jackie Rousseau-Anderson, CRO of InformData, on shedding bad revenue, rebuilding GTM around profitability, and driving NRR above 110% through intentional churn.

JR Jackie Rousseau-Anderson Jun 12, 2026
49 min

CRO Stories: How AI Delivered 3x ARR Per Rep at QuotaPath with Ryan Milligan

Ryan Milligan, CRO at QuotaPath, shares how AI tripled ARR per rep by automating non-selling work, not replacing sales reps. Learn how Momentum and Dust drive efficiency.

RM Ryan Milligan Jun 9, 2026
55 min

CRO Stories: 30% Higher ACV by Fixing Foundations and Layering AI with Duane Dufault

Duane Dufault, CRO of Time Doctor, shares how fixing trial registration, attribution, and lead routing drove 30% ACV growth and cut sales cycles 30-40 days before layering AI.

DD Duane Dufault Jun 5, 2026
57 min

Why AI Won’t Fix a Broken Go-to-Market Engine with Sangram Vajre

Sangram Vajre on why 99% of companies use AI for efficiency instead of effectiveness, and why broken go-to-market foundations can't be fixed by technology.

SV Sangram Vajre Jun 2, 2026
65 min

Optimizing Customer Expansion for B2B SaaS

Eddie Tormanen breaks down how B2B SaaS companies should systematically optimize customer expansion instead of treating it as an accidental byproduct of good relationships.

ER Eddie Reynolds May 29, 2026
38 min

CRO Stories: How Fixing Segmentation Drove a 23% Win Rate Increase with Michael Maimone

Michael Maimone, CRO at Lucid Link, shares how rebuilding segmentation and ICP from first principles drove a 23% win rate increase and 20% higher ASPs.

MM Michael Maimone May 26, 2026
68 min

The Woman who Coined SaaS Says the Model is Breaking

Amy Konary, who coined SaaS, explains why the extractive pricing model is breaking and how symbiotic business models create lasting recurring revenue.

AK Amy Konary May 22, 2026
46 min

How to Quantify the ROI of Customer Success with Ben Murray

Ben Murray, The SaaS CFO, explains how to quantify customer success ROI: the formula for comparing CS investment against retention revenue saved, and how CFOs actually evaluate the pitch.

BM Ben Murray May 20, 2026
54 min

CRO Stories: The GTM Systems Behind Docebo’s $230M Revenue Engine with Mark Kosoglow

Mark Kosoglow, CRO of Docebo ($230M ARR), on building predictable revenue systems: forecasting rigor, signal-based outbound, and why most CROs ignore post-sales.

MK Mark Kosoglow May 15, 2026
52 min

CRO Stories: Building a Relationship-Led GTM Engine with Jessica Robertson

Jessica Robertson, CRO of Orb, on building a relationship-led GTM engine from zero and why human connections outperform cold outreach at scale.

JR Jessica Robertson May 12, 2026
52 min

How CROs and GTM OPs Analyze Metrics to Improve Revenue

Eddie Reynolds shares how CROs and GTM ops leaders analyze metrics to improve revenue: start with process, not dashboards; validate data quality first; segment aggressively.

ER Eddie Reynolds May 8, 2026
53 min

FP&A Today Guest Episode: Building back Trust Between CFOs and CROs

Eddie Reynolds on why CFOs struggle to trust CRM pipelines, how Salesforce forecast within 5% at 30% growth, and why most SaaS companies hit a wall at 50-100M revenue.

ER Eddie Reynolds May 5, 2026
55 min

What to Do When Your SDR Team Isn’t Working

Eddie Reynolds explains why SDR teams fail and how to diagnose the real problem before firing leaders or changing tools. Process execution, not people, is usually the issue.

ER Eddie Reynolds May 1, 2026
62 min

CRO Stories: Competing, Scaling, and Making Enterprise Bets with Stevie Case

Stevie Case, CRO of Vanta, on scaling enterprise from startup-only to full trust platform, managing to max outcome, and why human SDRs beat AI in the age of noise.

SC Stevie Case Apr 28, 2026
67 min

The State of GTM in 2026

Eddie Reynolds and Rachael Bueckert break down seven 2025 go-to-market reports: 87% missed revenue targets, 70% sellers missed quota. Winners have AI-ready fundamentals.

ER Eddie Reynolds Apr 23, 2026
69 min

CRO Stories: Scaling Through Channel Sales with Anthony D’Angelo

Anthony D'Angelo on how to scale channel sales with CRO-level rigor. From 25% to 50%+ win rates, $610M exits, and why most programs fail.

AD Anthony D'Angelo Apr 17, 2026
56 min

CRO Stories: Capital Allocation Tactics with CMO-Turned-CRO Andrea Kayal

Andrea Kayal, CRO of Help Scout, on capital allocation, win rate as the primary lever, and how five product features moved win rate four points.

CA CMO-Turned-CRO Andrea Kayal Apr 10, 2026
59 min

How ZoomInfo Re-Engineered GTM to Shift Upmarket with James Roth

James Roth, CRO at ZoomInfo, shares how they shifted GTM from 50/50 SMB-upmarket to 70/30 upmarket, rebuilt outbound using AI signals, and increased conversion rates 25 points without adding headcount.

JR James Roth Apr 3, 2026
66 min

The GTM Diagnostic Framework

Eddie Reynolds and Rachael Bueckert introduce the GTM Diagnostic Framework: a 28-question assessment to identify go-to-market bottlenecks, prioritize fixes, and build a 90-day action plan.

ER Eddie Reynolds Mar 27, 2026
66 min

CRO Stories: Scaling, Pivoting, and Leading Through Change with Bridget Winston

Bridget Winston, CRO of PatientNow, on scaling Chief 13x: ICP is everything—and most companies haven't gone deep enough into unit economics and retention.

BW Bridget Winston Mar 20, 2026
62 min

The GTM Efficiency Pyramid Framework v3.0

Eddie Reynolds shares the GTM Efficiency Pyramid Framework v3.0: a four-layer maturity model spanning seven go-to-market domains to prioritize what to fix first.

ER Eddie Reynolds Mar 12, 2026
68 min

The GTM Ops First 90 Days Playbook

Eddie Reynolds and Rachael Bueckert share the GTM Ops first 90 days playbook: how to pick one priority, avoid boiling the ocean, and prove operational change works.

ER Eddie Reynolds Mar 6, 2026
54 min

How to Drive Real Revenue Through Salesforce

Eddie Reynolds on why Salesforce fails: it's not the tool, it's executive commitment. Drive real revenue through process discipline, pipeline quality, and adoption.

ER Eddie Reynolds Feb 27, 2026
51 min

CRO Stories: The Investments and Priorities That Took Owner.com to $60M ARR with Kyle Norton

Kyle Norton, CRO of Owner.com, shares how data-driven coaching and early operational investments scaled the company from $2M to $60M ARR in three years.

KN Kyle Norton Feb 20, 2026
64 min

How to Optimize Marketing-Generated Revenue

Eddie Reynolds and Rachael Bueckert on how to optimize marketing revenue: attribution, CAC payback, segmentation, pipeline council, and go-to-market roadmaps.

ER Eddie Reynolds Feb 19, 2026
39 min

CRO Stories: Creating a Culture of Innovation Using AI with Jody Geiger

Jody Geiger explains why AI-driven GTM success requires systems thinking and trust before speed, not tools before discovery. Learn the framework winning teams use.

JG Jody Geiger Feb 6, 2026
44 min

The State of GTM AI with Craig Rosenberg

Craig Rosenberg on why 85% of GTM teams see AI benefits but struggle with revenue impact. Discover phase-two use cases driving 3x-5x pipeline lift.

CR Craig Rosenberg Jan 30, 2026
48 min

The ROI of GTM Ops

Eddie Reynolds on the ROI of go-to-market ops: why measuring improvement is hard when your baseline is broken, and how to make the financial case to your CFO.

ER Eddie Reynolds Jan 17, 2026
41 min

How to Get Better Visibility into Your Metrics Fast

Eddie Reynolds explains how to get visibility into go-to-market metrics fast using proxy measurements while building sustainable systems for long-term accuracy.

ER Eddie Reynolds Jan 10, 2026
47 min

CMO Stories: Building a Microsegmentation Engine with Kathleen Booth

Kathleen Booth on building microsegmentation engines: ungated pillar content, AI-powered enrichment, and why humanity beats bots in B2B GTM.

KB Kathleen Booth Jan 3, 2026
54 min

The 9 Step Process for Improving Lead Conversion

Eddie Reynolds reveals the 9-step framework to diagnose why most inbound leads never convert into pipeline—and how to fix it through operational rigor, not lead quality alone.

ER Eddie Reynolds Dec 26, 2025
50 min

From RevOps to CEO: What RevOps Can Learn to Grow Into the C-Suite with Scott Sutton

Scott Sutton, CEO of Later, shares how RevOps leaders can advance to the C-suite by mastering instrumentation, measurement, and systemic thinking in go-to-market operations.

SS Scott Sutton Dec 19, 2025
64 min

Measuring CAC Payback by Lead Type/Channel: Put Your Attribution Data to Work

Eddie Reynolds on measuring CAC payback by channel: why blended metrics hide what's working, how to calculate by segment, and when to double down vs. cut.

ER Eddie Reynolds Dec 12, 2025
48 min

Mastering ICP: Understanding Our Customers Better with Data with Brady Jensen

Brady Jensen, CEO of Clear Go to Market, reveals why your ICP is too broad and how to validate it by talking to real prospects. Learn the criteria and process to narrow your customer focus.

BJ Brady Jensen Dec 5, 2025
56 min

Building the Foundation for AI in GTM

Eddie Reynolds explains why Sastra's AI SDR succeeded where others fail: hyper-segmentation, clean data, documented processes, and human review. A foundational blueprint for AI in GTM.

ER Eddie Reynolds Dec 1, 2025
54 min

CRO Stories: How Datarails Grew 90% in New Sales YoY with Aviv Canaani

Aviv Canaani, CRO of Datarails, shares how he grew new sales 90% YoY and built predictable revenue by flipping from 95% outbound to 95% inbound—and why AEs should never prospect.

AC Aviv Canaani Nov 21, 2025
52 min

What It Really Costs to Grow: Benchmarking GTM Efficiency

Eddie Reynolds breaks down the Go-to-Market Efficiency Ratio, revealing why CROs get fired despite hitting targets and what it really costs to scale.

ER Eddie Reynolds Nov 18, 2025
59 min

The Best Use Cases for AI in GTM

Eddie Reynolds and Rachael Bueckert on the real AI use cases that work in GTM: co-pilots, not autonomous systems. Without strong foundations, AI amplifies dysfunction.

ER Eddie Reynolds Nov 8, 2025
63 min

How to Get Quick Hits in GTM Ops and RevOps

Eddie Reynolds shares how to deliver quick GTM wins in 30-90 days using the Go to Market Efficiency Pyramid and Decision Tree frameworks—including a real client case of 0.2% to 5% conversion lift.

ER Eddie Reynolds Oct 31, 2025
50 min

Why Your MQLs Aren’t Converting

Eddie Reynolds breaks down why MQLs aren't converting: it's either poor leads or a broken follow-up process. See the 2,500% conversion rate increase case study.

ER Eddie Reynolds Oct 17, 2025
51 min

The Unblended Funnel: Why Targets Get Missed when Dashboards Look Great

Eddie Reynolds on why blended funnels mask revenue truth: dashboards look great while targets get missed. Unblend by segment to find what actually drives growth.

ER Eddie Reynolds Oct 10, 2025
45 min

The GTM Ops Decision Tree

Eddie Reynolds breaks down the GTM Ops Decision Tree: a prioritization framework for revenue leaders to choose between new business and retention, then pipeline generation vs. management—backed by real Salesforce case studies.

ER Eddie Reynolds Sep 25, 2025
79 min

The Pipeline Management Framework: How to Close More of the Deals You’re Already Working

Eddie Reynolds explores why most sales teams fail at pipeline management, and how Union Square Consulting's Pipeline Efficiency Pyramid fixes messy pipeline to close more and bigger deals faster.

ER Eddie Reynolds Aug 26, 2025
51 min

The AI-Powered 10x AE with Hayes Davis

Hayes Davis on how AI, better account targeting, and ruthless pipeline discipline can drive 10x AE productivity without replacing the human sales rep.

HD Hayes Davis Aug 11, 2025
71 min

We Missed Our Target. Again. Now What?

Eddie Reynolds explains how revenue leaders should audit strategy, process, and execution to turn mid-year target misses into growth opportunities.

ER Eddie Reynolds Aug 1, 2025
42 min

CRO Stories: Navigating Change and Category Creation with Walnut CRO Catie Ivey

Catie Ivey, CRO of Walnut.io, shares how frameworks (not playbooks) drive go-to-market success and the unique challenges of building revenue engines in new product categories.

WC Walnut CRO Catie Ivey Jul 28, 2025
46 min

Pipe Gen 2.0: Why the Current Pipeline Generation Model isn’t Working

Eddie Reynolds on why MQLs are broken for modern pipeline generation. Learn account-stage metrics, post-purchase pipeline, and how to operationalize Pipe Gen 2.0.

ER Eddie Reynolds Jul 15, 2025
48 min

What Every CRO Needs To Do in the First 6 Months of a New Role

Warren Zenna reveals how new CROs should spend their first 6 months: pre-hire alignment, stakeholder conflict resolution, and building a revenue system instead of just running sales.

WZ Warren Zenna Jul 9, 2025
60 min

The GTM Metrics and Insights Framework: A Path to Predictable Growth

Eddie Reynolds breaks down the go-to-market metrics framework: five categories of metrics, why process and data accuracy matter, and how to build predictable, efficient revenue engines.

ER Eddie Reynolds Jun 27, 2025
44 min

The Annual Planning Framework for B2B SaaS

Eddie Reynolds and Rachael Bueckert break down the annual planning framework for B2B SaaS: validating targets, bottoms-up forecasting, capacity planning, and continuous execution.

ER Eddie Reynolds Jun 24, 2025
65 min

The Allbound ABM Framework: Why There’s No Difference Between Outbound and Inbound

Eddie Reynolds on why inbound and outbound are the same motion. Learn the Allbound ABM Framework for unified, data-driven pipeline generation.

ER Eddie Reynolds Jun 13, 2025
54 min

The Extinction of RevOps and The Rise of GTM Engineering with Toni Hohlbein

Toni Hohlbein on why Revenue Operations stagnates while Go-to-Market Engineering rises: technical skills redirected from CRM administration to direct revenue generation.

TH Toni Hohlbein Jun 12, 2025
69 min

Mastering the Outbound Efficiency Framework

Eddie Reynolds shares Union Square Consulting's Outbound Efficiency Framework: proven strategies for targeted prospecting, capacity planning, and revenue-focused sales optimization beyond automation hype.

ER Eddie Reynolds May 30, 2025
78 min

Using the GTM Efficiency Pyramid to Prioritize GTM Projects for the Quickest Impact

Eddie Reynolds' Go-To-Market Efficiency Pyramid helps CROs prioritize GTM fixes for fastest revenue impact. Build fundamentals before buying tools.

ER Eddie Reynolds May 12, 2025
1 min

We’ve Rebranded to GTM Science—Here’s Why!

Eddie Reynolds explains GTM Science's rebrand from RevOps Corner: moving beyond system tools to comprehensive, scalable revenue engine strategy and process design for B2B SaaS.

ER Eddie Reynolds May 8, 2025
44 min

CRO Stories: Using Data and Strategy to Succeed as a CRO with JD MIller

JD Miller, former CRO at Kantata, shares how data-driven strategy and transparent board communication separate CROs who survive from those fired in 18 months.

JM JD MIller Jan 14, 2025
38 min

How to Create a Bottoms Up Plan

Eddie Reynolds on how to create a bottoms-up growth plan that aligns ambitious targets with realistic team capacity, sales cycles, and conversion rates.

ER Eddie Reynolds Dec 21, 2024
53 min

CRO Stories: How CROs Can Thrive in Their New Role with Warren Zenna

Warren Zenna explains how CROs can thrive in their role and the critical mistakes companies make when hiring them—starting with confusing the CRO title with sales leadership.

WZ Warren Zenna Nov 8, 2024
14 min

How to Generate More Expansion Pipeline

Eddie Reynolds on operationalizing expansion pipeline: segment healthy customers by industry and role, research their business, bring a unique point of view to unlock expansion revenue.

ER Eddie Reynolds Aug 30, 2024
50 min

Increasing Outbound Success Rates using Inbound-Led Outbound with Adam Robinson

Adam Robinson on inbound-led outbound: how to fix abysmal response rates by leveraging LinkedIn thought leadership, anonymous visitor identification, and warm sequencing.

AR Adam Robinson Aug 23, 2024
46 min

Finding an Alternative to the MQL with Andrew Nadeau

Andrew Nadeau on rethinking MQLs: MQLs aren't dead, but traditional scoring is broken. Use intent signals, Salesforce campaigns, and lead-to-account matching instead.

AN Andrew Nadeau Aug 9, 2024
49 min

Combining Inbound and Outbound for the Most Effective Customer Gen Strategy with Jim Wilson

Jim Wilson of Costanoa Ventures on blending inbound and outbound strategy: prioritize quality accounts, integrate teams, and let salespeople own prospecting and messaging for maximum pipeline.

JW Jim Wilson Aug 2, 2024
43 min

How to Improve Lead Qualification and Routing with Mallory Lee

Mallory Lee reveals how to optimize lead qualification and routing to improve CAC and close rates, moving beyond the broken MQL process.

ML Mallory Lee Jul 26, 2024
75 min

Evolving and Adapting Modern Outbound Strategies with Collin Cadmus

Collin Cadmus on evolving modern outbound sales: how to build SDR teams, align marketing, and adapt playbooks when buyer behavior and technology shift.

CC Collin Cadmus Jul 12, 2024
45 min

Running a Pipeline Council to Maximize Pipeline Growth with Mallory Lee

Mallory Lee explains Pipeline Councils: cross-functional meetings that close alignment gaps, surface incentive clashes, and drive pipeline growth in B2B SaaS.

ML Mallory Lee Jul 5, 2024
49 min

What a CFO Expects From RevOps with Ben Murray The SaaS CFO

Ben Murray, The SaaS CFO, explains why customer success ROI is harder to calculate than new business, and shares a simple framework for proving CS payback to your CFO.

BM Ben Murray Jun 28, 2024
51 min

Building a Repeatable Sales Motion with Liam Mulcahy

Liam Mulcahy from Kleiner Perkins on building repeatable sales motions: hire strong reps first, establish clear sales processes with exit criteria, use data to guide territory assignment, and avoid over-automation that wastes rep time.

LM Liam Mulcahy Jun 21, 2024
24 min

Outpacing Churn w/ Tom Boston on No Nonsense Sales

Eddie Reynolds, CEO of Union Square Consulting, explains how to define leads, align sales and marketing, and use data to drive revenue and reduce churn.

TB Tom Boston Jun 14, 2024
50 min

GTM Best Practices from Insight Partners with Jeremy Donovan

Jeremy Donovan, EVP of RevOps at Insight Partners, shares data-driven GTM best practices from the Needles and Haystacks study. Top performers focus on discipline and alignment, not rigid process.

JD Jeremy Donovan May 31, 2024
51 min

Refine Labs’ Attribution Measurement Framework with Megan Bowen

Megan Bowen, CEO at Refine Labs, explains hybrid attribution: combining software-based tracking with self-reported data to measure marketing's true impact on B2B SaaS revenue and pipeline.

MB Megan Bowen May 24, 2024
54 min

How to Launch ABM with Andrei Zinkevich from Fullfunnel.io

Andrei Zinkevich from Fullfunnel.io reveals how to launch ABM with minimal resources by focusing on the right accounts and collapsing inbound and outbound into one unified motion.

AZ Andrei Zinkevich May 17, 2024
51 min

The Death of the MQL with Renee Cohen

Renee Cohen on why MQLs persist despite years of criticism, how to build warm account lists using owned intent data, and designing inbound-outbound strategies for efficient B2B SaaS lead generation and routing.

RC Renee Cohen May 10, 2024
50 min

Optimizing the Outbound Process with John Barrows

John Barrows on operationalizing outbound in 2024: skip the AI shortcut, define your ICP ruthlessly, and show buyers you actually give a shit about their time.

JB John Barrows May 3, 2024
37 min

Driving Growth with Customer Success w/ Janis Zech on RevOps Lab

Eddie Reynolds of Union Square Consulting shares how to build a customer success motion focused on net revenue retention, health scoring, and strategic account expansion.

JZ Janis Zech Apr 26, 2024
20 min

RevOps & Go-to-Market Strategy w/ Jeff Ignacio at The RevOps Review

Eddie Reynolds on RevOps strategy: why most companies lack basic go-to-market fundamentals, and how end of cheap capital reshapes sales org structure and profitability focus.

JI Jeff Ignacio Feb 24, 2024
55 min

Hiring Sales Leaders From $10M to $100M ARR with Tony Rodoni

Tony Rodoni on hiring sales leaders from $10M to $100M ARR: when to hire from big companies, what skills matter at each level, and how to scale playbooks.

TR Tony Rodoni Feb 16, 2024
49 min

Finding and Using Attribution Data From the Dark Funnel with Kerry Cunningham

Kerry Cunningham of 6sense explores dark funnel attribution in B2B SaaS. Learn why buyers are 70% through their journey before contacting vendors and how to track invisible buying signals.

KC Kerry Cunningham Feb 9, 2024
33 min

Using RevOps to Improve Customer Experience w/ Sean Sullivan at Converge Coffee

Eddie Reynolds, Union Square Consulting CEO, explains how to use RevOps to improve customer experience, retention, and expansion by aligning strategy, process, and technology.

SS Sean Sullivan Dec 8, 2023
46 min

What a Unicorn Knows with Insight Partners’ Pablo Dominguez

Pablo Dominguez, Operating Partner at Insight Partners, shares the five pillars of unicorn companies from his book "What a Unicorn Knows": strategic focus, experimentation, process, and culture.

IP Insight Partners' Pablo Dominguez Apr 11, 2023
50 min

RevOps Live #24 – Hacks to Make Retention Easier

Eddie Reynolds and Joel Arnold share RevOps best practices for retention. Learn handoffs, kickoff processes, and how to maintain customer trust from sales through onboarding and beyond.

ER Eddie Reynolds Apr 6, 2023
43 min

How to Improve Revenue Efficiency During a Bear Market with Eddie Reynolds

Eddie Reynolds on revenue efficiency in downturns: analyze funnel leaks, fix broken processes, and outcompete rivals by spending wisely, not cutting indiscriminately.

ER Eddie Reynolds Apr 4, 2023
53 min

RevOps Live #23 – Revenue Efficiency Pyramid for Marketing

Eddie Reynolds and Joel Arnold explore the Revenue Efficiency Pyramid for marketing: pricing governance, ICPs, customer journey mapping, CRM integration, and attribution strategy.

ER Eddie Reynolds Mar 30, 2023
49 min

RevOps Live #22 – How We Tripled Sales Efficiency in an Economic Downturn

Joel Arnold, VP of Revenue Operations, reveals how capacity models and strategic cost-cuts tripled sales efficiency during the 2020 downturn. A RevOps playbook for sustainable growth.

ER Eddie Reynolds Mar 23, 2023
52 min

RevOps Live #21: Achieving Sales & Marketing Alignment – Tactical Tips for Improving Performance

Eddie Reynolds and Joel Arnold break down sales-marketing alignment mechanics: lead value by channel, simple attribution models, and why response speed to hand-raisers matters most.

ER Eddie Reynolds Mar 8, 2023
56 min

RevOps Live #20 – The Real ROI of RevOps

Joel Arnold, VP of RevOps, reveals why RevOps maximizes enterprise value beyond revenue growth and delivers 30X ROI through the Rule of 40 framework.

ER Eddie Reynolds Mar 1, 2023
56 min

RevOps Live #19 – Building Better Territories

Joel Arnold, VP of RevOps at Union Square Consulting, reveals how to build data-driven sales territories that maximize efficiency, reduce fighting, and align reps with high-propensity-to-buy accounts.

ER Eddie Reynolds Feb 23, 2023
53 min

RevOps Live #18 – Stop the Daily Fire-Drills in RevOps

Joel Arnold, VP of RevOps at Union Square Consulting, reveals how to escape daily fire-drills through Kanban boards, prioritization frameworks, and strategic roadmapping to enable RevOps teams to be strategic, not reactive.

ER Eddie Reynolds Feb 15, 2023
84 min

RevOps Live #11 – Leverage Data to Build Realistic Revenue Plans with Toni Hohlbein

Toni Hohlbein on why RevOps is struggling to become strategic and how go-to-market engineering changes the value equation for revenue operations teams.

TH Toni Hohlbein Dec 16, 2022
59 min

RevOps Live # 10 – How Should RevOps Plan for a Recession with Doug Landis

Doug Landis on how AI-enabled buyer research is killing the old sales process. Learn situational fluency, belief-driven selling, and how to adapt for the buyer-controlled cycle.

DL Doug Landis Dec 2, 2022
54 min

RevOps Live #8 – When to Invest in Inbound vs. Outbound with Channing Ferrer

Channing Ferrer shares how to analyze pipeline data to decide whether to invest in inbound or outbound sales. Focus on conversion rates, not MQL volume, to drive revenue.

CF Channing Ferrer Nov 4, 2022
51 min

RevOps Live #7 – How Marketing Ops Fits Into RevOps with Mallory Lee

Mallory Lee explains how pipeline council meetings align sales, marketing, and CS leaders to solve pipeline gaps and drive revenue predictability.

ML Mallory Lee Oct 28, 2022
76 min

How to Build a Sales Pipeline, Get Reliable Data & Create Effective Salespeople with Gerry Marletta

Gerry Marletta on how AI and Salesforce Headless eliminate manual CRM entry, improve pipeline visibility, and let teams skip lengthy data cleanup cycles.

GM Gerry Marletta Oct 24, 2022
84 min

RevOps Live #6 – How to Align RevOps with Leadership with Kevin Mulrane

Kevin Mulrane, 7-time CRO, and Eddie Reynolds on how RevOps earns a seat at leadership by delivering insights, acting as a neutral third party, and aligning strategy with data.

KM Kevin Mulrane Oct 12, 2022
70 min

RevOps Live #5 – The Art and Science of Sales Forecasting with Rob Levey

Rob Levey (Monotype VP RevOps) on sales forecasting: accurate data beats complex models. Focus on stage, close date, value, then apply weighted conversion rates.

RL Rob Levey Sep 22, 2022
85 min

RevOps Live #3 – Revenue Data Analytics – How to Trust Your Data with Scott Stouffer

Scott Stouffer (scaleMatters) explains how B2B revenue teams waste 30-50% of budget and the three barriers preventing trustworthy revenue data and insights.

SS Scott Stouffer Aug 11, 2022
68 min

Common Pitfalls & Key Insights for B2B Revenue Teams with Scott Stouffer

Scott Stouffer on RevOps pitfalls: most B2B revenue teams waste 30-50% of sales and marketing spend due to poor data, misaligned strategy, and over-hiring without system efficiency.

SS Scott Stouffer Jul 14, 2022
64 min

RevOps Live #1 – When to start building RevOps in a Startup with Kevin Mulrane

Kevin Mulrane, 7-time CRO, shares when and how early-stage SaaS should hire RevOps: earlier than you think, and focused on building foundation processes that align sales, marketing, and CS.

KM Kevin Mulrane Jul 8, 2022
50 min

Early-Stage Go-To-Market Strategy with Liz Christo of Stage 2 Capital

Liz Christo of Stage 2 Capital on building scalable go-to-market playbooks using leading indicators and data-driven ICP validation post-product-market fit.

LC Liz Christo Jun 16, 2022
49 min

How & Why CROs Leverage RevOps with Channing Ferrer

Channing Ferrer, CRO at BuiltIn, on how top revenue leaders blend operations with strategy using layered data and storytelling to drive rep productivity.

CF Channing Ferrer Jun 9, 2022
48 min

Product-Led Growth & Revenue with Breezy Beaumont

Breezy Beaumont, Head of Growth at Correlated, explains product-led growth strategy, PQL scoring, and why PLG is becoming the default go-to-market motion for B2B SaaS.

BB Breezy Beaumont May 20, 2022
51 min

How Early Stage Companies Build Revenue Operations with Doug Landis of Emergence Capital

Doug Landis on how AI-enabled buyer research has shifted sales from linear process to situational fluency. Learn how sellers must interpret buyer situations rather than force them through stages.

DL Doug Landis Apr 15, 2022

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